Effective Date: March 1st 2025
At Oldtimer Wheels Webshop, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect personal data that you provide directly to us when you interact with our webshop. This includes, but is not limited to:
- Account Information: Your name, email address, password, and other registration details.
- Order Information: Shipping address, billing address, payment information, and details of the products you purchase.
- Communication Information: Messages or inquiries sent to us through our contact forms, emails, or customer support.
- Browsing Information: Data related to your use of our website, including cookies, IP address, device information, and browsing activity.
2. How We Use Your Information
We use your personal data for the following purposes:
- Order Processing and Fulfillment: To process and deliver your orders, including handling payments, managing shipping, and providing customer service.
- Account Management: To create and manage your account, allowing you to make purchases and track your orders.
- Communication: To send you order updates, promotional offers (with your consent), newsletters, and respond to your customer service inquiries.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
- Analytics: To improve our website, products, and services by analyzing how customers interact with our website.
3. Legal Basis for Processing Your Data
Under the GDPR, we must have a legal basis to process your personal data. The legal bases we rely on include:
- Consent: When you provide us with your consent to process your personal data (e.g., subscribing to marketing emails).
- Contractual Necessity: To fulfill our contract with you when you place an order.
- Legal Obligation: To comply with our legal obligations (e.g., tax reporting).
- Legitimate Interests: To improve our services, manage our business, and ensure security.
You can withdraw your consent at any time by contacting us, which will not affect the lawfulness of processing before the withdrawal.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with the following third parties for the purposes outlined in this Privacy Policy:
- Service Providers: Third-party companies that help us with payment processing, order fulfillment, customer service, marketing, and analytics.
- Legal Authorities: In certain cases, we may be required to share your data to comply with legal obligations, such as responding to lawful requests from government authorities.
We ensure that these third parties adhere to strict privacy and security standards to protect your personal data.
5. International Data Transfers
As part of our operations, we may transfer your personal data to countries outside the European Economic Area (EEA), including to service providers located in the United States or other countries. If we transfer data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR requirements (e.g., standard contractual clauses or Privacy Shield certification).
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example:
- Account Information: Retained as long as you maintain an active account with us.
- Order Information: Retained for the duration necessary to complete the order and comply with legal and financial reporting obligations.
Once we no longer need to process your data, we will securely delete or anonymize it.
7. Your Rights
As a data subject under GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request a copy of your personal data.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data in certain circumstances (e.g., if it’s no longer necessary for the purposes for which it was collected).
- Right to Restrict Processing: You can request that we restrict the processing of your data in certain situations (e.g., if you contest the accuracy of the data).
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another controller.
- Right to Object: You can object to the processing of your data, including for direct marketing purposes.
- Right to Withdraw Consent: If processing is based on consent, you have the right to withdraw your consent at any time.
If you wish to exercise any of these rights, please contact us at info@oldtimer-wheels.com.
8. Security of Your Data
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or alteration. This includes encryption, access controls, and regular security audits.
However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
9. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to recognize your preferences, track browsing behavior, and offer personalized content.
You can control cookie settings through your browser, but disabling cookies may affect your experience on our website.
10. Children’s Privacy
Our webshop is not intended for children under the age of 16. We do not knowingly collect or process personal data from children. If we discover that we have inadvertently collected personal data from a child, we will take steps to delete the data as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Oldtimer Wheels
Slovenia
info@oldtimer-wheels.com
+4915732785087
Last Updated: March 1st 2025